Privacy
At Battery Trader we appreciate we have a responsibility to protect your private data.
The GPDR data protection law states we are only able to process your personal data if we have a valid reason to do so. The reason we collect any data from you to fulfil our contract in supplying goods as requested includes but is not limited, name, address, telephone number, IP address, alternate delivery address and information you have supplied to help us complete your purchase and contact you for customer service purposes. All such details are stored on secure server, they are stored for a period to at least go past the longest warranties that we provide so should warranty claim be made we can service it, further for any lawful and accounting period.
We do not and have never sold any of this information to a third party.
We do not store payment information, credit card details and the such, online credit card payments are currently taken automatically and encrypted securely via Lloyds Bank’s "Cardnet" or via PayPal’s own portal where we do not have access to your card details.
You can contact us via contacts page to delete any information we hold on you, we are unable to do this if you have a warranty on a product until that has ended, you may also contact us to change any information, address and so forth via the same method. Any information we send via email is for the benefit and receipt of the product you have ordered, we may pass on sufficient contact details for a courier to delivery said order and for customer service reasons. We very occasionally run a newsletter with valid information or special offers but you would have only have and will receive that if you opted into it, if you had then you can of course unsubscribe at any time.
In agreeing to our terms and conditions when registering you are acknowledging our Privacy terms, also deemed as read when telephone order is placed.
Cookies
A cookie is a small file that can store info about a website on your computer, you can reset your browser not accept cookies or let you know when a cookie is being sent but some websites will not function without them.
- The table below explains the Cookies we use and why.
- Cookie - Session Identification.
- Name - osCsid.
- Purpose - to ensure continuity of data from page to page.
- Expires at the end of the session.
This cookie is essential in the running of this website, if it is turned off, this site will fail to function as a shopping cart. This cookie is destroyed at the end of your browsing session.