How to claim disabled VAT relief

First and most important, are you eligible?
We are not the judge nor juror as to whether you are entitled to VAT relief. If you are registered as disabled or have a long term illness in the United Kingdom you may be entitled to VAT relief on purchases designed for your use, you can find more information about this on the GOV.UK website.
You do not qualify if you have a temporary disability like a broken leg or other temporary injury, nor elderly but able bodied and do not suffer from a chronic condition.

Please follow this link to the gov website where all the details regarding this can be found.
GOV Disabled VAT relief

How to claim disabled VAT relief
Claiming disabled VAT relief couldn't be simpler and here are two simple steps to do it yourself and allow you to purchase without VAT

• 1. Add an eligible product to the cart
• 2. In your cart, declare you are entitled by ticking the box, entering the reason and clicking the submit button (should look like the picture below)

Alternatively,
If you have purchased a product which was eligible and you never claimed VAT for it, please download this form, complete it, and send to us.

Download VAT relief form for completion

Why doesn't the VAT come off?
There could be many reasons why the VAT if not being taken off your final price. The two most common reasons is a) You haven't claimed correctly by following the steps above, or b) The item you are attempting to claim for is not eligible. If you think this is incorrect or you have a special reason a certain item is eligible, then please contact us where I'm sure we can help. Please note it is an offence to make a false declaration.